F A Q
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Emergu is a secure online platform with a network of licensed therapists to help those facing life's challenges by providing easy, no cost, and private access to professional counseling - Anytime, Anywhere, via a mobile phone, laptop, desktop, or tablet.
EmergU consist of a network of licensed therapist who are trained and skilled in mental health, providing couseling in the areas:
Anxiety
Chronic Stress
Depression
PTSD
Relationships
among many other mental health conditions.
Yes! Counselors on EmergU are licensed, trained, experienced, and accredited psychologist (PhD/PsyD), marriage & family therapist (LMFT), clinical social workers (LCSW/LMSW), or licensed professional counselors. All of them have a Master's Degree or Doctoral Degree in their field. They have all been certified by their State's professional board.
There is NO COST to use EmergU services. The program was implemented to provide mental health access to uninsured and underinsured low wage workers and their families. For additional counseling support, please check with your employer to inquire about the EAP program. The Employee Assistance Program (EAP) is currently offering free and confidential counseling services for employees. If you have insurance that will cover your cost for Telehealth services, please contact your insurance company for affiliated providers.
Upon completion of our brief online assessment, you will be contacted within 24 to 48 hours. Please be advised, if you are experiencing an immediate life threatening crisis, or someone is in danger, please call 1-800-273-8255.
Depends on your Counselor. Please remember, therapist providing services on EmergU platform, also have multiple existing clients, families, responsibilities, etc. (just like you and me). Your counselor will let you know of his or her availablity, and will schedule times that works best for the both of you.
You can communicate with your counselor on the platform in 3 different ways:
Exchanging messaging with your counselor
Speaking over the phone via audio with your counselor
Video Conferencing with your counselor
You may receive a total of 3 sessions at NO COST. Each session will last between 30-45 minutes. Upon completion of your first 3 sessions with your counselor, you may opt to continue with that counselor, however the service will be at their customary cost.
Yes! With couples counseling you and your spouse will share the same counselor. You and your spouse will be assigned to a shared private room at your appointment time, to communicate your experiences with your counselor.
EmergU role is to provide a telehealth platform of connectivity between independent providers and the client. These providers are not employees of EmergU and the site doesnt oversee them professionally. However, every independent provider certification is verify through State health departments.
Just click on the "Get Started Button" on the homepage or at the bottom of this page.
Click on Provider (on the menu bar) to get started.